Support ticket assistant - #104
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dev-luizhenriquevieira wants to merge 14 commits into
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Added guidance for users to create support tickets.
Added instructions for guiding users in creating support tickets.
Added guidance for creating a support ticket in Portuguese.
Added detailed documentation for the Support Ticket Creation Assistant, including summary, description, use cases, and expected behavior.
Removed placeholder contributor entry.
Added how to use
Updated formatting for prompt language listings in README.
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New sample: Support Ticket Creation Assistant
This PR adds a multilingual prompt that guides users through creating a structured support ticket.
The assistant collects key information (problem description, impact, urgency, and affected system) and rewrites the request into a clear help desk format before confirmation.
Languages
Scenario
Designed for copilots created in Copilot Studio for internal IT support or employee self-service portals.
Benefits