Bird

Bird SMS Gateway Setup

Bird (formerly MessageBird) is a cloud communications platform that provides SMS messaging APIs.

Prerequisites

Before configuring Bird in Texty, ensure you have:

• A Bird account
• An SMS channel configured in your Bird workspace

Getting Your Credentials

You will need the following three values:

• Access Key
• Workspace ID
• Channel ID

Access Key

1. Log in to your Bird dashboard
2. Navigate to Settings → Developer → API Access Keys
3. Click Create Access Key
4. Provide a descriptive name (e.g., Texty WordPress)
5. Copy the generated key

Workspace ID

1. Go to Settings → Workspace
2. Locate your Workspace ID (UUID format, e.g., abcd1234-5678-...)

Channel ID

1. Navigate to Channels
2. Select your SMS channel (or create one if needed)
3. Copy the Channel ID from the channel details (UUID format)

Configuring in Texty

1. Go to WordPress Admin → Texty → Settings
2. Select Bird as the gateway
3. Enter the following:
   • Access Key
   • Workspace ID
   • Channel ID
4. Click Save Changes

Sending a Test Message

1. Go to Texty → Tools
2. Enter a phone number (including country code, e.g., +1234567890)
3. Type a test message
4. Click Send

Troubleshooting

Error	Cause	Fix
Invalid credentials	Incorrect or expired Access Key	Regenerate the key in Bird dashboard
404 Not Found	Wrong Workspace ID or Channel ID	Double-check both IDs in your Bird dashboard
Message not delivered	Phone number format issue	Ensure the number includes the country code (e.g., +1 for US)

Migrating from MessageBird

If you were previously using the MessageBird gateway, note:

• The new Bird API requires different credentials
• Your old API key will not work
• The previous "From Number" configuration is no longer used

You must configure:

• Access Key
• Workspace ID
• Channel ID

as described above.