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Enhance support email with WP version, PHP version, and subject line#10

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datengraben wants to merge 15 commits into
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claude/enhance-support-email-JOvyM
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Enhance support email with WP version, PHP version, and subject line#10
datengraben wants to merge 15 commits into
masterfrom
claude/enhance-support-email-JOvyM

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The pre-filled support email body now includes WordPress version,
PHP version, site URL, and CB plugin version so support requests
arrive with the full diagnostic context. Also adds a subject line
and fixes the missing rawurlencode() on the email body.

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU

claude added 15 commits April 15, 2026 05:39
The pre-filled support email body now includes WordPress version,
PHP version, site URL, and CB plugin version so support requests
arrive with the full diagnostic context. Also adds a subject line
and fixes the missing rawurlencode() on the email body.

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU
When a user clicks the Support E-Mail link, the pre-filled email
body now lists any active plugins (or theme) that are documented
as incompatible in the FAQ, so support can spot conflicts instantly.

Plugins checked: Lightstart, All-in-One Event Calendar,
Redis Object Cache, Ultimate Member, Autoptimize.
Theme checked: GridBulletin.

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU
Reports booking comments, iCal feed, API, and cache adapter status
from the stored CommonsBooking options.

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU
Shows the configured bookings page title and ID so support can
quickly spot missing or misconfigured page assignments.

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU
- TECHNICAL.md: new section listing all collected fields, how to add
  new fields, and how to maintain the known-problematic plugin list
- docs/en/faq/problems-and-answers.md: user-facing explanation of what
  the Support E-Mail link pre-fills and why
- docs/de/faq/problems-and-answers.md: German translation of the same

https://claude.ai/code/session_01Y6jcVYndRAcn9L3w93SmsU
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2 participants