TMO G4AR config issue?

[pigs-on-the-wing]

Let me first say this is NOT an HINT issue, but was trying to see if I can leverage HINT to debug a tmo gateway issue.

I have a G4AR configured with default settings. I seem to be locking onto the n41 band consistently. Getting fairly high download speeds and not_so_good uploads. See screenshots below...

However, FaceTime calls or WhatsApp video calls freeze when I use the phone wifi (connected via G4AR). When I turn off WiFi on the phone and use on the phone 5G connection (Pixel 9 pro, iPhone 16 pro - both on Tmo network), video works great - no issues with freezes

PS: I've used HINT to use only 5Hgz radio (turn off 2.4Ghz radio) and vice versa - turning OFF 5Ghz radio. These haven't helped.

Is there any way I can use HINT to find out why G4AR is acting up? Any other fine tuning of settings I can try with HINT? Thoughts?

[ProbeMeBeacon]

If you have T-Mobile not Metro, you can get on their web interface. Perhaps, that'll give you more information, yet doubtful. They most likely will have no answers if you call them. I am similarly on the 41 as well. I've had to factory reset my Gateway a few times to resolve issues, which is a complete pain as I'm sure you're aware. Have you messed around with the SIM card at all?

[ProbeMeBeacon]

https://www.reddit.com/r/tmobileisp/comments/1kstqvl/is_there_a_way_to_set_a_g4ar_to_stop_reverting_to/#:~:text=I%20live%20far%20from%20the,%E2%80%A2%203mo%20ago