Add multisig operational runbooks and documentation guidance

Author: DicksonWu654

docs/pages/multisig-for-protocols/emergency-procedures.mdx

@@ -173,6 +173,12 @@ Current multisig status:
 - **Backup signers** - Have additional signers available for activation
 - **Communication redundancy** - Multiple ways to reach each signer
 
+## Emergency Pause Runbook
+
+Use the full [Emergency Pause Runbook](/multisig-for-protocols/runbooks/emergency-pause) as the canonical execution
+playbook for emergency pause transactions. Keep this page focused on incident coordination, communication, and recovery,
+and use the runbook page for the transaction-specific signing and execution steps.
+
 ### Emergency Drill Procedures
 
 #### Regular Testing Schedule
@@ -230,6 +236,7 @@ Current multisig status:
 - [Hardware Wallet Setup](/wallet-security/intermediates-and-medium-funds) - Device replacement procedures
 - [Seed Phrase Management](/wallet-security/seed-phrase-management) - Key recovery procedures
 - [Personal Security (OpSec)](/multisig-for-protocols/personal-security-opsec) - Account security measures
+- [Operational Runbooks](/multisig-for-protocols/runbooks/overview) - Example runbooks for common operations
 
 </TagProvider>
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docs/pages/multisig-for-protocols/index.mdx

@@ -24,3 +24,4 @@ title: "Multisig For Protocols"
 - [Multisig Incident Reporting](/multisig-for-protocols/incident-reporting)
 - [Multisig Offboarding](/multisig-for-protocols/offboarding)
 - [Multisig Implementation Checklist](/multisig-for-protocols/implementation-checklist)
+- [Runbooks](/multisig-for-protocols/runbooks)

docs/pages/multisig-for-protocols/overview.mdx

@@ -32,7 +32,8 @@ import { TagList, AttributionList, TagProvider, TagFilter, ContributeFooter } fr
 - Joining as a signer? → [Joining a Multisig](/multisig-for-protocols/joining-a-multisig) and [Hardware Wallet Setup](/wallet-security/intermediates-and-medium-funds)
 - Need to sign a transaction? → Signing & Verification:
 [Safe Multisig](/wallet-security/signing-and-verification/secure-multisig-safe-verification) and
-[Squads](/wallet-security/signing-and-verification/secure-multisig-squads-verification)
+[Squads](/wallet-security/signing-and-verification/secure-multisig-squads-verification), plus
+[Operational Runbooks](/multisig-for-protocols/runbooks/overview)
 - Emergency situation? → [Emergency Procedures](/multisig-for-protocols/emergency-procedures)
 
 ## Core principles
@@ -55,6 +56,7 @@ import { TagList, AttributionList, TagProvider, TagFilter, ContributeFooter } fr
 - [Registration & Documentation](/multisig-for-protocols/registration-and-documentation) - Document and verify setup
 - [Communication Setup](/multisig-for-protocols/communication-setup) - Establish secure communication channels
 - [Use Case Specific Requirements](/multisig-for-protocols/use-case-specific-requirements) - Special requirements by type
+- [Operational Runbooks](/multisig-for-protocols/runbooks/overview) - Example procedures for common operations
 
 ### 3. For Signers
 

docs/pages/multisig-for-protocols/registration-and-documentation.mdx

@@ -76,6 +76,73 @@ Detailed steps for collecting this information are provided in [Joining a Multis
 
 **Note**: Entity affiliations are acceptable - the goal is accountability, not doxing.
 
+## Roles & Accountability
+
+### Accountability Structure
+
+| Role | Responsibilities |
+|------|------------------|
+| **Multisig Operations Lead** | Policy maintenance, signer coordination, documentation, periodic reviews, incident escalation |
+| **Security Contact** | Security incident response, signer verification, emergency coordination |
+
+### Multisig-Specific Roles
+
+For each multisig, assign:
+
+| Role | Responsibility |
+|------|----------------|
+| **Admin** | Setup, configuration, signer management, documentation |
+| **Transaction Proposer** | Prepares and proposes transactions (may be delegated non-signer) |
+| **Signers** | Review, verify, and sign transactions |
+
+### Signer Responsibilities
+
+Every signer must:
+
+- Use a hardware wallet for all multisig operations
+- Maintain a backup hardware wallet with the same seed
+- Store the seed phrase securely
+- Verify every transaction before signing
+- Respond within SLA based on multisig classification
+- Report incidents immediately
+- Complete training and participate in drills
+
+#### Response Time SLAs
+
+Use the response time requirements from [Planning & Classification](/multisig-for-protocols/planning-and-classification#operational-classification):
+
+- **Emergency**: \<2 hours
+- **Time-Sensitive**: 2-12 hours
+- **Routine**: 24-48 hours
+
+### Admin Responsibilities
+
+Multisig admins must:
+
+- Ensure the multisig is properly documented
+- Maintain an up-to-date signer list with verified addresses
+- Set up primary and backup communication channels
+- Coordinate signer onboarding and offboarding
+- Schedule and conduct periodic reviews (quarterly minimum)
+- Ensure backup infrastructure is configured and tested
+
+### Operational Lead Responsibilities
+
+- Maintain the playbook and keep documentation current
+- Coordinate across all multisigs
+- Conduct periodic audits of multisig configurations
+- Escalate security concerns to the security contact
+- Report on operational status
+
+### Review Schedule
+
+| Review Type | Frequency | Owner |
+|------------|-----------|-------|
+| Signer access review | Quarterly | Multisig Admin |
+| Classification review | Quarterly or after major changes | Ops Lead |
+| Emergency contact verification | Every 6 months | Ops Lead |
+| Full policy review | Annually | Ops Lead + Security |
+
 ## Update Template
 
 Use this template when making changes to signer composition:
@@ -124,6 +191,89 @@ Transaction: [Link to executed transaction]
 - Update classification if operational patterns change
 - Maintain current contact information
 
+### Transaction Review Records
+
+Maintain audit trails for:
+
+- Transaction reviews and approvals
+- Execution and post-execution confirmation
+- Verification evidence
+- Issues encountered
+
+**Retention**: 3 years minimum
+
+Transaction records should capture:
+
+```text
+Transaction: [Brief Description]
+
+Date: [YYYY-MM-DD]
+Multisig: [Name]
+Status: Proposed / Signing / Executed / Rejected
+
+Transaction Details
+- Network
+- Safe or Squad address
+- Nonce
+- Transaction type
+
+What This Transaction Does
+- Plain language description of what the transaction accomplishes
+
+Initiation
+- Proposed by
+- Proposed date
+- Reason or justification
+- Runbook followed
+
+Verification & Signing
+- Signer
+- Verified
+- Signed
+- Date
+- Notes
+
+Verification Checklist
+- Correct multisig address
+- Correct network
+- Expected nonce
+- Target address verified
+- Calldata or amount verified
+- Simulation performed
+- Hash matched hardware wallet
+
+Simulation Results
+- Tool used
+- Result
+- Expected behavior confirmed
+- Link
+
+Execution
+- Executed by
+- Execution date
+- Transaction hash
+- Block explorer link
+- Gas used
+
+Post-Execution Verification
+- Transaction confirmed on-chain
+- Expected state change verified
+- Registration updated if applicable
+- Team notified
+
+Issues Encountered
+- Document any issues, delays, or anomalies
+
+Attachments
+- Screenshot of simulation
+- Screenshot of hardware wallet confirmation
+- Communication thread link
+
+Sign-Off
+- Proposer
+- Final executor
+```
+
 ## Ongoing Management
 
 ### Regular reviews
@@ -164,6 +314,7 @@ Use the template in [Registration & Documentation → Update Template](/multisig
 
 - [Planning & Classification](/multisig-for-protocols/planning-and-classification) - How to classify your multisig
 - [Joining a Multisig](/multisig-for-protocols/joining-a-multisig) - Signer verification process
+- [Operational Runbooks](/multisig-for-protocols/runbooks/overview) - Example procedures for common operations
 
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