Failed to determine user's tenant

[giandre]

Expected Behaviour

The menu to create courses should show in the dashboard.

Actual Behaviour

Empty page and I can only see the other menus and even add users from the UI.

Steps to Reproduce

Every time I launch the app and I log in.

Versions

• Authoring Tool Version:
• Framework Version:
• Node.js Version: 18.20.4
• MongoDB Version: 1.43.4
• Operating System: Windows 11
• Browser: Edge and Chrome

This is the error log. I can connect to the database and I can see logs in the database but I still get this error.

info [30 Jul 24 16:45:34 -04:00] configuration loaded from D:\adapt_authoring\conf\config.json
info [30 Jul 24 16:45:34 -04:00] Supporting the following authentication types:
info [30 Jul 24 16:45:34 -04:00] - local
info [30 Jul 24 16:45:34 -04:00] Connection established: adapt-tenant-master
info [30 Jul 24 16:45:35 -04:00] Adapt authoring tool 0.11.3.
info [30 Jul 24 16:45:35 -04:00] Adapt framework 5.40.5.
info [30 Jul 24 16:45:35 -04:00] Server started listening on port 5000
Error: Failed to determine user's tenant!
at Object.getDatabase (D:\adapt_authoring\lib\database.js:416:19)
at D:\adapt_authoring\plugins\content\tag\index.js:76:16
at D:\adapt_authoring\lib\rest.js:115:7
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at next (D:\adapt_authoring\node_modules\express\lib\router\route.js:149:13)
at Route.dispatch (D:\adapt_authoring\node_modules\express\lib\router\route.js:119:3)
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:284:15
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:91:12)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at D:\adapt_authoring\lib\application.js:308:7
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at D:\adapt_authoring\lib\permissions.js:495:16
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at SendStream.error (D:\adapt_authoring\node_modules\serve-static\index.js:121:7)

I checked mongodb and I can see that the database was created and I see a tenant, user, and all other components. This is what the tenant document says:
_id
66a9505620d147392c898b65
_isDeleted
false
isMaster
true
name
"adaptmaster"
displayName
"adaptmaster"

database
Object
createdAt
2024-07-30T20:43:02.351+00:00
updatedAt
2024-07-30T20:43:02.351+00:00
__v
0

I am not a developer so I have no idea what to do and ChatGPT basically asked me to update a bunch of files :)... so I stopped.